Contact information

At Netfoxy, we are committed to providing helpful customer service and a smooth shopping experience. Whether you have a question about a product, need help with an order, or require assistance with shipping, returns or refunds, we are here to help.

Get in Touch

Business Name: Netfoxy

Email: info@netfoxy.co.uk

Phone: +44 7537 127812

Business Address:
Somersham Road
St. Ives
PE27 3LY
United Kingdom

Website: https://netfoxy.co.uk

How We Can Help

Our customer support team can assist you with:

  • Product Enquiries: Questions about garden machinery parts, lawn mower accessories, garden tractor components, snow blower parts and outdoor storage products.

  • Order Assistance: Help with order confirmations, order details and order status.

  • Shipping and Delivery: Information about our free UK standard shipping and estimated delivery times of 3–5 business days.

  • Returns and Refunds: Guidance on our 30-day returns policy, free return shipping and refund procedures.

  • Damaged or Incorrect Items: Assistance if an item arrives damaged, defective or different from what you ordered.

  • Product Compatibility: General assistance with product specifications, dimensions and equipment compatibility.

Customer Support

For the quickest assistance, please email us at info@netfoxy.co.uk and include your order number if your enquiry relates to an existing purchase.

We aim to respond to customer enquiries as promptly as possible.

Shipping Information

We currently ship within the United Kingdom.

  • Standard delivery: 3–5 business days.

  • Shipping cost: Always free.

  • Returns: Accepted within 30 days under our returns policy.

  • Return shipping: Free.

  • Restocking fees: None.

Delivery estimates may vary depending on product availability and carrier circumstances.

Our Commitment

At Netfoxy, we aim to make shopping for garden equipment accessories, replacement parts and outdoor products straightforward and reliable. We value your trust and will do our best to assist you with any questions or concerns.

Thank you for choosing Netfoxy.

Netfoxy Customer Support
Email: info@netfoxy.co.uk
Phone: +44 7537 127812
Address: Somersham Road, St. Ives, PE27 3LY, United Kingdom